Privacy Policy — Kaison B2B Line Sheets
This policy explains what the Kaison B2B Line Sheets Shopify app ("the App") collects, why, and how long it is kept. It applies to merchants who install the App and to buyers who use a merchant's order link.
本政策说明 Shopify 应用「Kaison B2B Line Sheets」收集什么数据、为什么、保存多久。适用于安装应用的商家，以及通过商家链接下单的买手。有任何问题请发邮件到 support@kaisonapps.com。
1. Information we collect from merchants
| Data | Why | Kept |
|---|---|---|
| Store domain, an offline API access token, the store's name, address, email and phone | To run the App for your store and to print your brand header on line sheets (you can edit the header in Settings) | Token deleted when you uninstall; the rest deleted 48 hours after uninstall (Shopify shop/redact) |
| Products, variants, prices, collections, inventory status | Read on demand to build line sheets and buyer order forms. A snapshot of titles, SKUs and prices is kept with each generated PDF so the buyer page shows the same prices | With the PDF: 30 days |
| Companies and company locations (Shopify B2B), catalog prices and quantity rules | To print the contract prices you set up for a buyer and to attach the buyer's draft order to the right company | Only the location name and ID you chose for a line sheet are stored |
| Customer lookup by the email a buyer typed (we read only the customer ID); draft orders | To attach a buyer's order to an existing customer, and to create the draft order in your store | We store the draft order's number and ID with the order record |
| Your line sheet settings (title, notes, pricing choice, layout, order link settings, plan) | So you can regenerate and share them | Until you delete them or uninstall |
2. Information we collect from buyers (order link visitors)
When a buyer opens a merchant's order link and submits an order, we collect what they type: name, company, email, phone, message and the quantities ordered. We use it only to create a draft order in that merchant's Shopify store and to show the merchant who ordered. Buyer contact details are removed from our records after 180 days; the draft order itself lives in the merchant's Shopify store and is governed by the merchant's own privacy policy. Buyer pages set no cookies and contain no third-party trackers; we record the submitting IP address only temporarily (one hour) to prevent abuse.
买手在订货链接里填写的姓名、公司、邮箱、电话、留言和数量，只用于在该商家的 Shopify 店铺里生成草稿订单，并让商家知道是谁下的单。联系信息 180 天后从我们的记录中删除；草稿订单本身保存在商家的 Shopify 店铺里。买手页面不设 Cookie、不含第三方跟踪。
3. Generated files
PDF line sheets are stored on our server for 30 days so you and your buyers can download them, then deleted automatically. Regenerate a line sheet at any time to get a fresh file.
4. Where data is stored and who can see it
Data is stored on servers operated by Vultr in the United States, in a database and file system accessible only to Kaison Global FZE. Shopify receives the data needed to create draft orders. We do not sell data, run advertising, or share data with any other third party. We do not use third-party analytics in the App.
All traffic is encrypted in transit (HTTPS). Buyer contact details and store access tokens are encrypted at rest (AES-256-GCM) with a key kept outside the database; backups are encrypted and kept for 14 days. Access to buyer records is logged. Details, including our security incident response process, are on the Security & Data Protection page.
5. Deletion and your rights
- Uninstalling the App revokes our access token immediately; all remaining store data, order records and PDFs are deleted 48 hours later when Shopify sends the
shop/redactrequest. - We honour Shopify's
customers/data_requestandcustomers/redactrequests: buyer records matching the customer are reported to the merchant or anonymised within 30 days. - Merchants and buyers can also email support@kaisonapps.com to access, correct or delete their data.
6. Billing
Paid plans are billed by Shopify through your Shopify invoice (Shopify App Pricing). We never see or store payment details. Uninstalling the App cancels the subscription.
7. Changes
We will post changes on this page and update the effective date. Questions: support@kaisonapps.com.